If you've been curious about Journey Mapping, we have a new video to walk through the role of User Personas. Journey Mapping is a critical step in understanding your Customer Experience - planning for, watching and understanding how your customers use your website gives you …View This Post about NEW VIDEO: Introducing User Personas
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Education, training, best practices, platform evaluations, and community
(Industrial, Electrical, Plumbing, HVAC, Jan/San, Office Supplies, and Safety)
– Les Johnson, CIO, North Coast Electric.
Components of a DigitalBranch
STRATEGYPlanning the DigitalBranch
DESIGNDesigning the DigitalBranch
ADOPTIONRevenue and ROI for the DigitalBranch
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3 Deadly E-Commerce Mistakes Most Distributors Make...
...and how to fix them, compete and EVEN WIN against large distributors like Grainger, Platt, Ferguson and Watsco
Thanks to all who could attend our live Master Class: Making Google Analytics Work for You. You can watch this Master Class on-demand at any time. This fantastic and in-depth webinar talks about how to leverage the tools in Google Analytics to assess, learn and optimize your …View This Post about Master Class Notes: Making Google Analytics Work for You
Avnet is the leading electronics distribution company, with $26.2 billion on revenue - according to Modern Distribution Management. In Spring 2017, they redesigned their website to reflect their new branding - "reach forward" - and to speak to a younger audience. In this …View This Post about Site Review: Avnet’s Forward-Thinking Design
Exciting Announcement: We've launched a new tool for you - it's a Slack channel that's created just for the DigitalBranch. Open to members only, it's a great space to ask quick questions, get feedback and share links, images and ideas. You can use Slack to message the entire …View This Post about Introducing: NEW Slack for Members